Shipping Policy

Shipping Policy

This policy explains how we prepare, deliver, and communicate about orders placed at tbphpshop.com.

Processing Time

Orders are normally processed within 1 to 3 business days. We do not process or ship on weekends and public holidays unless otherwise stated.

Delivery Time

Estimated delivery time depends on your shipping address and selected method. The estimated range is shown during checkout before you complete your order.

Shipping Cost

Shipping costs are calculated at checkout based on destination, package weight, and delivery speed.

Order Tracking

We provide tracking details by email once the shipment is collected by the carrier.

Incorrect Address

Please check your shipping address carefully. If an order is returned because the address was incomplete or incorrect, redelivery costs may apply.

Delayed Or Lost Orders

If your package has not arrived within the estimated delivery window, contact us with your order number. We will investigate with the carrier and arrange the best resolution.