Privacy Policy

Privacy Policy

This policy explains what personal information tbphpshop.com collects, why we collect it, how it is used, and the choices you have. It applies to visitors, customers, and anyone who contacts us through the website.

Information You Provide

When you place an order, create an account, or contact us, we may receive:

• Contact details such as your name, email address, phone number, and delivery address.
• Order details such as the items purchased, order number, order history, and delivery preferences.
• Account details such as your username, saved addresses, and order records.
• Support messages and any information you choose to share when asking for help.

Information Collected Automatically

Like most websites, we may automatically receive technical information about your visit, including browser type, device type, operating system, pages viewed, time spent, and referring website. This information helps us understand how the store is used and identify performance issues.

Payment Information

Payment details are processed by the secure payment providers available at checkout. We do not store full card numbers on our website. Payment providers use their own security measures and privacy policies to protect your payment data.

How We Use Your Information

• To prepare, process, and deliver your orders.
• To send order updates, shipping notifications, and important service messages.
• To answer questions about products, sizing, orders, returns, and delivery.
• To improve the website, product descriptions, and shopping experience.
• To prevent fraud, protect our systems, and comply with legal obligations.
• To send marketing messages only when you have given permission or where permitted by law.

How We Share Information

We share personal information only with trusted service providers who help us operate the store. This may include payment processors, shipping carriers, hosting and technical support providers, and fraud prevention services. We ask these providers to use the information only for the services they provide to us and to protect it appropriately.

Cookies And Similar Technologies

We use cookies and similar technologies to keep the website working, remember your preferences, and understand how visitors use the site. Please read our Cookies Policy for more details about what cookies are used and how to manage them.

Children Privacy

Our website sells 3C electronics and digital accessories, but we do not intentionally collect personal information directly from children. Orders, accounts, and support messages should be completed by a parent, guardian, or another adult. If you believe a child has provided personal information to us without adult consent, contact us and we will investigate.

Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, such as completing orders, providing support, meeting tax and accounting requirements, or resolving disputes. When information is no longer needed, we delete or anonymize it where possible.

Security

We use appropriate technical and organizational measures to protect personal information. No method of online transmission or storage is completely secure, so we cannot guarantee absolute security. If you have concerns about how your information is protected, contact us.

Your Rights

Depending on your location, you may have the right to request access to your personal information, ask us to correct inaccurate details, request deletion, restrict processing, or object to certain processing. To make a request, contact us through the Contact Us page. We may need to verify your identity before processing the request.

Third-Party Links

The website may link to external websites. This privacy policy does not apply once you leave our website. Please review the privacy policy of any third-party website before sharing information.

Changes To This Policy

We may update this policy when our website or data practices change. If we make significant changes, we will update the policy on this page. The updated policy applies from the date it is posted.

Contact

If you have questions about this policy or want to make a privacy request, contact us through the Contact Us page at https://tbphpshop.com/contact-us/.